Mitihoon – Krungthai Card Public Company Limited (KTC) continues to reinforce its position as a leading learning organization by championing the continuous development of its employees. Through the ongoing KTC Knowledge Sharing Project, KTC fosters a culture of collaboration and expertise exchange, empowering employees to enhance both hard and soft skills critical for future success. This initiative is designed to drive operational excellence, promote self-directed growth, and inspire a mindset of lifelong learning across all levels of the organization.
Recently, Miss Janejit Ladpli, Head of Public and Corporate Affairs Division at KTC, led a session under the Knowledge Sharing framework titled ‘Mastering Social Etiquette for Sales Success,’ attended by 50 members of the Bank Relations team. The training emphasized cultivating a professional communication image, including techniques for personal grooming, appropriate business attire, personality development, professional comportment, and contemporary social etiquette practices.
Miss Janejit underscored that social etiquette is not merely a formality but a reflection of genuine care, respect, and emotional intelligence within every interaction—whether through verbal communication, greetings, or dining manners. She highlighted that cultivating self-awareness and valuing oneself are fundamental to building authentic confidence, which, in turn, positively influences how others perceive and respond to an individual.
This session exemplifies KTC’s unwavering commitment to investing in talent development and preparing its workforce to deliver exceptional service experiences that drive customer satisfaction and reinforce organizational excellence.
ติดตามช่องทางมิติหุ้นเพื่อรับข่าวสารตลาดทุนได้ตามลิงค์ด้านล่าง
Web : https://www.mitihoon.com/
Facebook : https://www.facebook.com/mitihoon
Youtube : https://www.youtube.com/@mitihoonofficial7770
Tiktok : www.tiktok.com/@mitihoon
